Our Standard Property websites do not expire and we host the media associated with the address forever - at no additional cost to you!

This means you will always have access to the media even after a listing has gone off market and enables you to use the media and/or property websites for your marketing, website, socials, or even at a listing agreement to show a new client how you would market their home!

Please note:

• Custom URLs expire 365 days after they were purchased but they can be renewed for a small charge

For residential real estate agents, when you purchase our media services, we grant you permanent and non-transferable usage rights to the media we create specifically for you. This means that you have the freedom to use the media for your listing, personal brand/marketing, or on social media platforms. However, it is important to note that you are not allowed to sell, give, or transfer the media to others without obtaining our explicit written permission.

If a third party expresses interest in purchasing or using the media, they must reach out to Lumiful Media directly. Lumiful Media retains the copyright ownership of all the media we produce. Rest assured, we are committed to protecting your rights and ensuring that our media is used appropriately and in accordance with the agreed terms.

Unlike many other companies that restrict media usage solely during the active listing period, we go the extra mile to provide you with significantly extended usage rights compared to our competitors.

You are allowed to:

• Utilize the media for your MLS listing.

• Display the media on popular platforms like Zillow or Realtor.com.

• Incorporate the media into your personal or business social media accounts.

• Provide the media to a graphic designer to create a flyer for your listing.

• Feature the media in an end-of-year social media post highlighting the homes you sold throughout the year.

• Reuse the photos if a home goes off the market and then returns, as long as you remain the listing agent. (Note: Certain MLS policies may require retaking photos after a specific timeframe. Consult your respective MLS board for their policies, rules, or guidelines.)

• Offer the photos to the homeowner for personal keepsake or memory purposes.

You are not permitted to:

• Give, sell, or transfer the media to other home-services providers such as roofing companies, cleaning services, stagers, window companies, or others.

• Give, sell, or transfer the media to another real estate agent, including the buyer's agent, even if you are no longer the listing agent.

• Give, sell, or transfer the media to the buyer of the home.

• Give, sell, or transfer the media to homeowners who intend to use it for renting or any commercial purpose.

• Sell the media to anyone.

• Claim the media as your own production.

Please adhere to these guidelines to ensure proper usage of the media.

• The concept of value involves experiencing satisfaction from paying a fair price while not compromising on quality, style, or overall experience. Our priority is to make marketing their listings easier by providing our customers with excellent deals wherever and whenever they want.

Price Match Guarantee

• We will match the price for any service if you find an identical service quoted for less from one of our approved vendors.

Guidelines and Limitations

• The price of the service must be listed and valid at the time of match. We reserve the right to verify a competitor's advertised price and availability of the service. If we cannot verify a lower price, we may decline the request.

• The service must be identical in number of photos, length of video, or of comparable quality.

• When price matching, please have a valid quote ready from the vendor. This can be in the form of a digital ad, approved vendor's website, or custom quote emailed or send to you through other platforms.

We would be happy to make multiple trips to the same property but we would have to bill $100 for the additional trip. As a professional photography service, our time is valuable and we can not block time on our schedule that is not accounted for.

If you need to reschedule or cancel your appointment, please do so a minimum of 24 hours prior to our appointment. Call us so we can work with you to reschedule a session. If you cancel less than 24 hours in advance, there is a $150 fee. Cancellation within 2 hours of the appointment has a full-price fee.

Every effort will be made to accommodate rescheduling but cancellation fees must be paid in full before a new date will be scheduled.

Our office hours are seasonal as we depend on daylight to execute our work. We are available on the weekends as well.